Treegeneration Ltd takes the issue of privacy very seriously and we're committed to protecting your personal information online.
Collecting personal information is necessary if we are to satisfy the expectations and requirements of our supporters.
We appreciate that you don't want the personal information you provide to us distributed indiscriminately and here we explain how we collect and use your personal information and let you know what rights you have regarding its use. If you are asked to provide information when using this website, it will only be used in the ways described in this policy.
If you have any questions about this policy, please contact us via this website or write to us at 8 Quebec Road, Aberystwyth, Ceredigion, SY23 3QT.
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 2018.
In some areas of our website, we ask you to provide personal information that will enable us to enhance your site visit or contact you with information you request or that may be of interest to you, e.g. when you subscribe to our newsletter(s), or take an online action.
Examples of your personal information include your name, postal address, phone number and email address. We also gather website usage data.
How is the information used?
The data we gather in this way is used to improve our website for the future, and specifically to:
- Contact you in response to a specific enquiry
- Send you communications which you have requested in the form of occasional e-newsbulletins.
We will only send you information about our work by email where you have given us your consent to do so.
You can ask us to stop sending you such information at any time; emails we send you will always give you the chance to opt out or you can contact us via this website or write to us at 8 Quebec Road, Aberystwyth, Ceredigion, SY23 3QT.
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
We collect information about the date and time in which our web site was accessed and the internet address of the server from which you linked to our site. We use this data to improve our site performance and to evaluate traffic statistics, such as the times of day and days of week at which we see peak traffic, and to assess the relative popularity of different areas of the site.
Financial transactions made through this website are made via Stripe, and GoCardless, which are third party payment processors that specialise in secure online capture and processing of credit/debit card and direct debit transactions. This means Treegeneration Ltd will not receive or store any of your financial information.
Who has access to your information?
Treegeneration Lts will not disclose any of your personally identifiable information except as outlined in this policy or when we have your permission or under special circumstances, such as when we believe the law requires it.
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes.
We place great importance on the security of your personal information and we always try to take appropriate precautions to protect it.
We maintain our own server and monitor its security regularly. The server is installed behind a locked door with access restricted to individuals known to us.
The site uses secure server software (SSL) with 128-bit encryption: the industry standard for secure commercial transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
Despite all of our precautions however, no data transmission over the internet can be guaranteed to be 100% secure. So, whilst we strive to protect your personal information, we cannot guarantee the security of any information, which you disclose to us online and you must understand that you do so at your own risk.
We are also concerned to protect your personal information off-line. We take steps to ensure that access to personal information is restricted to those who need it. All Treegeneration Ltd staff who handle personal information are kept up-to-date on our security and privacy practices. They are notified and reminded about the importance we place on privacy, and what they can do to ensure your information is protected.
We cannot, however, be responsible for the theft, destruction or inadvertent disclosure of your personal information whether we hold it on or off-line.
Further information about cookies, including steps you can take to refuse their use, can be found at the Interactive Advertising Bureau's website www.allaboutcookies.org.
Your acceptance of this Policy
Any personal information submitted via the website is treated in accordance with the Data Protection Act 2018. To find out more about your entitlements under data protection regulations, visit the Information Commissioner's website: www.dataprotection.gov.uk.
How you can access and update the information we hold about you
We will never lease, distribute or sell your personal information to third parties unless the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 2018.
When you opt-in to receive marketing communications from us by email by subscribing to our mailing list, you can change your mind easily, via one of these methods:
• Send an email to firstname.lastname@example.org
• Write to us at 8 Quebec Rd, Aberystwyth, Ceredigion, SY23 3QT.
• Unsubscribe via the ‘unsubscribe’ link at the bottom of our marketing emails
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us by emailing email@example.com or write to us at 8 Quebec Rd, Aberystwyth, Ceredigion, SY23 3QT.
You have the right to ask for a copy of the information Treegeneration Ltd holds about you (we may charge £10 for information requests to cover our costs in providing you with these details). To do this, email firstname.lastname@example.org or write to us at 8 Quebec Rd, Aberystwyth, Ceredigion, SY23 3QT
You have the right to have personal data erased. This is also known as the ‘right to be forgotten’. To make such a request, email email@example.com or write to us at 8 Quebec Rd, Aberystwyth, Ceredigion, SY23 3QT.
The protection of children is very important to us. If you are under 18, please do not provide us with any personal information.
Children should always ask a parent or guardian for permission before sending personal information to anyone online.
We cannot guarantee the confidentiality of any messages transmitted between you and us via email as these are potentially accessible by the public. We will not be liable to you or anyone else for any loss in connection with any email message sent by you to us or by us to you.